Privacy Policy

At fenvoralquisu, we're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data in accordance with Australian privacy laws.

Last Updated: March 15, 2025

1. Information We Collect

Personal Information

When you interact with fenvoralquisu's venture building platform, we collect various types of information to provide you with our services. This includes information you provide directly and information we gather automatically through your use of our platform.

  • Contact details including your name, email address, phone number, and business address
  • Professional information such as your role, company details, and industry experience
  • Financial information necessary for venture assessments and investment considerations
  • Communication records including emails, messages, and meeting notes
  • Technical information about your device, browser, and how you interact with our platform

Automatically Collected Information

Our systems automatically collect certain information when you visit our website or use our services. This helps us improve your experience and maintain security.

Data Type Purpose Retention Period
IP addresses and location data Security, fraud prevention, and service optimization 12 months
Browser and device information Technical support and platform compatibility 24 months
Usage analytics and patterns Platform improvement and user experience enhancement 36 months

2. How We Use Your Information

Your information enables us to deliver personalized venture building services and maintain the quality of our platform. We use your data for several specific purposes, each designed to enhance your experience while respecting your privacy.

Service Delivery

  • Providing access to our venture building platform and related services
  • Matching you with relevant opportunities and potential partners
  • Facilitating communications between platform participants
  • Processing applications and managing your account preferences

Communication and Updates

We'll keep you informed about platform developments, new opportunities, and important service updates. You can control the types of communications you receive through your account settings.

Important Note About Marketing Communications

We only send marketing communications to users who have explicitly opted in. You can withdraw consent at any time by clicking the unsubscribe link in any email or by contacting our privacy team directly.

3. Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances that are essential for our service delivery or required by law.

Authorized Third Parties

  • Professional service providers who assist with platform operations, including cloud hosting and technical support
  • Financial institutions and payment processors for transaction handling
  • Legal and compliance advisors when necessary for regulatory requirements
  • Analytics providers who help us understand platform usage and improve services

Legal Requirements

We may disclose your information when required by Australian law, court orders, or regulatory authorities. This includes compliance with the Australian Securities and Investments Commission (ASIC) requirements and other relevant financial services regulations.

4. Your Privacy Rights Under Australian Law

Under the Privacy Act 1988 and Australian Privacy Principles, you have several important rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.

Access and Correction Rights

You can request access to the personal information we hold about you at any time. If you believe any information is incorrect or outdated, you can request corrections. We'll respond to access requests within 30 days and correction requests within 30 days of receiving your request.

Deletion and Portability

  • Request deletion of your personal information, subject to legal and business requirements
  • Obtain a copy of your data in a structured, commonly used format
  • Restrict or object to certain types of data processing
  • Withdraw consent for marketing communications or optional data processing

How to Exercise Your Rights

To exercise any of these rights, contact our privacy officer using the details provided at the end of this policy. We'll verify your identity and process your request according to Australian privacy law requirements. There's no charge for most requests, though we may apply reasonable fees for excessive or repetitive requests.

5. Data Security and Protection

Protecting your information is fundamental to everything we do. We've implemented comprehensive security measures that align with Australian standards and international best practices.

Technical Safeguards

  • End-to-end encryption for all data transmissions and sensitive stored information
  • Multi-factor authentication requirements for all platform access
  • Regular security audits and penetration testing by certified third parties
  • Automated backup systems with secure, geographically distributed storage
  • Real-time monitoring for suspicious activities and potential security breaches

Organizational Security

Our team receives regular privacy and security training. Access to personal information is strictly limited to employees who need it for their role. We maintain detailed access logs and conduct regular reviews of data handling practices.

6. International Data Transfers

While we primarily store and process data within Australia, some of our service providers operate internationally. When we transfer data overseas, we ensure appropriate safeguards are in place.

Transfer Safeguards

All international data transfers comply with Australian Privacy Principle 8. We only transfer data to countries with adequate privacy protections or under specific contractual arrangements that ensure your information receives equivalent protection to Australian standards.

  • Standard contractual clauses with all international service providers
  • Regular audits of overseas data processing arrangements
  • Immediate notification requirements for any security incidents involving transferred data

7. Data Retention and Deletion

We retain your information only as long as necessary for the purposes outlined in this policy or as required by Australian law. Different types of information have different retention periods based on legal requirements and business needs.

Retention Periods

  • Account information: Retained while your account is active, plus 7 years after closure for compliance purposes
  • Transaction records: 7 years from the date of transaction, as required by Australian financial services regulations
  • Communication records: 3 years from the date of last communication
  • Marketing preferences: Until you withdraw consent or request deletion
  • Technical logs: 12-24 months depending on the type of information

Secure Deletion

When information reaches the end of its retention period, we securely delete it using industry-standard data destruction methods. This includes overwriting digital storage and physical destruction of any hardware containing your information.

8. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience and provide certain functionalities. You have control over how these technologies are used.

Types of Cookies We Use

  • Essential cookies: Required for basic platform functionality and security
  • Performance cookies: Help us understand how you use our platform and identify areas for improvement
  • Preference cookies: Remember your settings and personalize your experience
  • Analytics cookies: Provide insights into platform usage and user behavior patterns

Managing Cookie Preferences

You can control cookie settings through your browser preferences or our cookie management tool. Note that disabling certain cookies may affect platform functionality and your user experience.

9. Privacy Policy Updates

We review and update this privacy policy regularly to ensure it remains current with our practices and legal requirements. We'll notify you of any significant changes through your registered email address or prominent notices on our platform.

Change Notification Process

For minor updates that don't affect your rights, we'll update the "Last Updated" date at the top of this policy. For material changes that could impact how we handle your information, we'll provide at least 30 days' notice before the changes take effect.

Privacy Inquiries and Contact Information

If you have questions about this privacy policy or want to exercise your privacy rights, please contact our Privacy Officer:

fenvoralquisu Privacy Officer
1/188-194 1/112 Orange Grove Road
Coopers Plains QLD 4108, Australia

Email: info@fenvoralquisu.com
Phone: +61747733322

We aim to respond to all privacy inquiries within 5 business days and resolve requests within 30 days where possible.